Terms & Conditions
- Paypal (preferred)
- BACS payment paid into our bank – account details are provided with order
Our parcels are sent with Royal Mail. This service takes 2-3 days from dispatch from our warehouse (not from time of order). If your order is placed before Midday then it will be dispatched on the same day , if it is after this it will be sent the following working day. The 2-3 days given by Royal Mail is an aim and not a guaranteed delivery time. Over the Christmas period parcels may take longer than the stated delivery time due to Royal Mail backlog.
We cannot pass individual delivery messages/requests onto Royal Mail relating to your parcel delivery.
Orders will be dispatched Monday – Friday only.
Our Customer Service Team are available weekdays UK time 9.30am-2.30pm by e-mail at firstname.lastname@example.org or by phone on 07563 175338.