We are happy to offer a refund within 28 days of dispatch of your order. You must inform us within 14 days from the dispatch date that you wish to return, you then have up to 14 days to return the item(s). Please note that as per our Terms and Conditions we do not offer exchanges.
The item(s) have to be unused with labels and packaging intact. When you return you must cover the shipping charges. As soon as we receive them, we will issue your refund, back to you original payment method, however you will not be reimbursed for the original shipping charges.
Where you are returning an item(s) that is part of a larger order, we will refund for the item minus any increased postage costs that you would have incurred had you not originally ordered the returned item (i.e if you qualified for free postage by ordering this item but then you return it and it takes you below the free postage rate, postage would be deducted from your refund).
We do not take responsibility for any goods lost during the return shipping, this would need to be taken up with the shipping provider. We strongly advise you send any returns using a tracked service. When returning an item please ensure the correct postage amount is paid, any costs incurred by ourselves due to insufficient postage on a return will automatically be deducted from any refund.
Gift Vouchers, Virtual Racing entries and downloadable products are not applicable for a refund.
How to Return
Please go to our ‘Apply for a Refund’ page for a full explaination